Privacy Policy

Introduction Smiley Exotics NY respects the privacy of our customers. This policy outlines how we collect, use, protect, and disclose personal information gathered through our website and in-store purchases.

Information Collection We collect information when you visit our site, place an order, sign up for our newsletter, or participate in promotions. This may include your name, email address, phone number, and transaction details.

Use of Information The information we collect is used to process transactions, improve customer service, and send periodic emails about your order or other products and services.

Information Protection We implement a variety of security measures to maintain the safety of your personal information. Your information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights and are required to keep the information confidential.

Information Disclosure We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as necessary to complete your transaction or comply with the law.

Consent By using our site and services, you consent to our privacy policy.

Our goal is to become the premier dispensary in the area, known for our outstanding customer service and commitment to offering the best locally produced cannabis products. “Come Show Us Your Smile” and join us on this journey of making a difference, one smile at a time.

Terms and Conditions

Introduction These terms govern the use of Smiley Exotics NY’s website and purchase of products. By accessing our website or purchasing from us, you agree to these terms.

Use of Website The content on our website is for your general information and use only. It is subject to change without notice. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

Product Purchase Products sold by Smiley Exotics NY are intended for use by individuals aged 21 and older. By purchasing these products, you certify that you meet the age requirement.

Limitation of Liability Smiley Exotics NY is not liable for any direct, indirect, incidental, punitive, or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products purchased through the site.

Governing Law These terms and conditions are governed by the laws of the State of New York.

Returns and Exchange Policy

Introduction At Smiley Exotics NY, we are committed to your satisfaction. Below are our policies for returns and exchanges.

Returns Due to the nature of our products, all sales are final. We cannot accept returns or exchanges. This policy is in place to ensure the health and safety of our customers.

Damaged or Incorrect Products If you receive a damaged or incorrect product, please contact us within 48 hours of receiving your order. We will provide instructions for the return and replacement of the product at no additional cost to you.

Exchanges We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email with detailed information about the product issue.

Contact Us For more information about our return policy, or if you have questions, please contact us.