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Get In Touch with Smiley Exotics NY

Store Hours:  8am-12am
Everyday including weekends.

Phone: 917-639-3625

Address:  201 E 30th Street, New York NY, 10016

We'd Love to Hear from You!

FAQ

What do I need to bring to purchase cannabis at Smiley Exotics NY?

Please bring a valid government-issued ID proving you are 21 or older. Acceptable IDs include a driver’s license, passport, or state ID.

Can I purchase cannabis products as a tourist in New York?

Yes, tourists over the age of 21 with a valid government-issued ID can purchase cannabis products from Smiley Exotics NY, adhering to the same state regulations as residents.

What are the payment methods accepted at Smiley Exotics NY?

We accept cash, debit cards, and credit cards. For added convenience, an ATM is available on-site.

Is there a limit on how much cannabis I can buy on a single visit?

Yes, in compliance with New York State law, customers can purchase up to 3 ounces of cannabis flower or 24 grams of concentrate per transaction.

Can I return or exchange products at Smiley Exotics NY?

Due to health and safety regulations, all sales are final. However, if you have concerns about a product’s quality or efficacy, please contact us for support.

How does Smiley Exotics NY ensure customer privacy?

Customer privacy is paramount. We adhere to strict privacy policies to protect your information, ensuring transactions and customer data are handled with the utmost confidentiality.

Are there any restrictions on where I can consume cannabis purchased from Smiley Exotics NY?

New York State law prohibits cannabis consumption in public spaces, workplaces, and within vehicles. We recommend enjoying your products privately at home or in cannabis-friendly accommodations.

Does Smiley Exotics NY offer delivery services?

Currently, we offer in-store pickup for orders placed online. Stay tuned for updates as we explore delivery options in compliance with state regulations.

How can I stay informed about new products or promotions at Smiley Exotics NY?

Join our newsletter and follow us on social media for the latest updates, promotions, and new product arrivals. Sign up through our website or in-store.

Are there educational resources available for first-time cannabis buyers?

Yes, we provide comprehensive guides and in-store consultations to educate first-time buyers on cannabis types, usage, and responsible consumption practices.

What measures does Smiley Exotics NY take to comply with COVID-19 safety guidelines?

We prioritize the health and safety of our customers and staff by implementing measures such as regular sanitization, social distancing, and mandatory face coverings, adhering to the latest state and CDC guidelines.

Can I bring guests with me to Smiley Exotics NY?

Guests are welcome but must also present a valid government-issued ID proving they are 21 or older to enter the store.

Is there a loyalty program for frequent customers at Smiley Exotics NY?

Yes, our loyalty program rewards repeat customers with exclusive discounts and offers. Sign up during your visit or through our website to start earning rewards.

How does Smiley Exotics NY handle customer feedback or complaints?

We value your feedback. Please reach out to us via phone, email, or in-person to share your experience. Our management team is dedicated to addressing and resolving any concerns promptly.

What is Smiley Exotics NY's policy on cannabis use on the premises?

To comply with state regulations, the use of cannabis products on Smiley Exotics NY premises is strictly prohibited. We appreciate your cooperation in maintaining a safe and legal environment for all.